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Get To Know Your Customers

Most businesses we talk to have an incredible passion for providing a product or service. Hundreds of customers a week walk through their doors.

But, they never know who they are or how to get them back. Well now you can, with Customer Retain.

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HOW IT WORKS

1. Point of Sale Offer & Sign

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Your location is setup within the portal and a unique SMS number is provided. 

This number allows both incoming and outgoing SMS and is connected to our online review portal.

2. SMS Opt-In
Voucher

Specially designed counter signs are customised for your brand and message and positioned in key areas within your business.

The signs have a call to action

3. Customer Management

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An automated contact manager collects all the contacts from your Opt-In campaign and builds your customer database.

Our clever system segments your customer data so you can send personalised messages by email or SMS at a later date.

4. Personal Engagement

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Send weekly, fortnightly, monthly or quarterly communications to your customers.

Searchwords has a strategy team to help you create the perfect communication to drive loyalty, retention and most importantly, more revenue to your business.

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