HOW IT WORKS
1. Location and SMSMy Coffee Shop
040X XXX XXX Your location is setup within the portal and a unique SMS number is provided.
This number allows both incoming and outgoing SMS and is connected to our online review portal. |
2. SignageSpecially designed counter signs are customised for your brand and message and positioned in key areas within your business.
The signs have a call to action |
3. Feedback StationAn iPad feedback station is positioned next to your point of sale unit.
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4. Review ManagerCustomers will SMS your unique number and/or type feedback into your feedback station.
This information gets sent into your dashboard for you to review at any time. You can save, export and even respond to reviews. |